FHTS believes in the Core Values as outlined below:
Tenant
- The right to a home
- The principles of human rights (as enshrined in the Human Rights Act 1998)
- The right of all people to express themselves in accordance with their cultural values and beliefs
- The capacity and freedom to make informed choices in independent lifestyles.
- The right of all tenants to experience the quiet enjoyment of their homes
Service
- Being Customer Focused
- Enabling tenants to fulfil their potential by making informed and independent choices in participating in service delivery.
- Providing a range of integrated housing and support solutions in responding to tenants' needs and aspirations.
- Embracing wholeheartedly principles of diversity, equality of opportunity and anti-discriminatory service and employment practices.
Organisation
- Building upon relationships with tenants, staff, members and partners that actively encourage their contribution, participation and inclusion
- Fostering a working environment that promotes openness, integrity and respect for the individual.
- Increasing and managing our resources effectively.
- Managing our finances prudently.
- Valuing and empowering our staff
- Improving performance through innovation, creativity and efficient organisation of resources.
