FHTS believes in the Core Values as outlined below:

Tenant

• The right to a home

• The principles of human rights (as enshrined in the Human Rights Act 1998)

• The right of all people to express themselves in accordance with their cultural values and beliefs

• The capacity and freedom to make informed choices in independent lifestyles.

• The right of all tenants to experience the quiet enjoyment of their homes

Service

• Being Customer Focused

• Enabling tenants to fulfil their potential by making informed and independent choices in participating in service delivery.

• Providing a range of integrated housing and support solutions in responding to tenants' needs and aspirations.

• Embracing wholeheartedly principles of diversity, equality of opportunity and anti-discriminatory service and employment practices.

Organisation

• Building upon relationships with tenants, staff, members and partners that actively encourage their contribution, participation and inclusion

• Fostering a working environment that promotes openness, integrity and respect for the individual.

• Increasing and managing our resources effectively.

• Managing our finances prudently.

• Valuing and empowering our staff

• Improving performance through innovation, creativity and efficient organisation of resources.